Latchel Overview

What is Latchel?

Latchel is a maintenance management software designed to automate the process of handling maintenance requests, offering a 24/7 maintenance coordination service. Latchel emphasizes reducing the workload of property managers by managing all aspects of property maintenance, from request to completion. Additionally, it integrates with various property management software systems, enhancing its usability.

Latchel Products & Services

Latchel Screenshot

Latchel offers a range of services primarily aimed at property maintenance management. Their key services include a 24/7 maintenance coordination service that automates the handling of maintenance requests. They provide an end-to-end solution, managing maintenance tasks from the initial request to completion. Latchel also integrates with various property management tools, offering streamlined functionality for property managers and landlords. Their services are designed to reduce the workload and enhance efficiency in property maintenance operations.

Latchel Features

24/7 Maintenance CoordinationLatchel provides 24/7 maintenance coordination to ensure timely and efficient resolution of maintenance issues.
Resident AmenitiesOffers resident amenities to enhance the overall experience and satisfaction of tenants.
Property Maintenance SoftwareLatchel’s property maintenance software includes features for automating and customizing workflows to fit unique property preferences.
Maintenance Request TrackingProvides proprietary software to track maintenance requests and a human call center to handle after-hours, emergency, or urgent requests.
Troubleshooting Maintenance ToolIntroduces a free troubleshooting maintenance tool designed to quickly and accurately address maintenance issues.
Home AssistantAllows residents to schedule concierge services and responsible repairs in less than 60 seconds.
Property Management AutomationLatchel offers automation software to streamline maintenance requests and improve overall property management efficiency.

Latchel Reviews

Latchel Review by RentalRealEstate


Cost – 4

Ease-of-Use – 4

Customer Service – 4

Tools and Resources – 4

Latchel offers a convenient and efficient software based solution for property maintenance management. Its 24/7 maintenance coordination service is a significant advantage, ensuring prompt responses to maintenance issues. The software’s integration with various property management tools streamlines operations. However, the reliance on external contractors may vary in quality, and there could be challenges in customization for specific property needs. Additionally, the cost effectiveness of Latchel’s services could be a concern for smaller property owners.


  • 24/7 maintenance coordination.
  • Seamless integration with property management tools.
  • Efficient handling of maintenance requests.


  • Variable quality of external contractors.
  • Limited customization options.
  • Potential cost concerns for smaller properties.

Latchel User Reviews

Have you used Latchel for your rental property? If so, please take a minute to leave an honest review of your experience below. By writing a review, you can help guide other rental real estate enthusiasts on whether or not Latchel is a good choice for them.

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Latchel Alternatives

Latchel FAQ

Is Latchel Legitimate?

Yes, Latchel is a legitimate software solution for rental property maintenance that was founded in 2017 and is venture backed.

Who Owns Latchel?

Latchel is a privately held company that is owned by a series of investors who have invested in the company since its founding in 2016.

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