Provided initial information per application to Apartments.com to inquire about renting a specific property. We were informed within 24hours the apartment was not available/already rented. We did not inquire further, received no further service from Apartments.com, and informed them we had secured an apartment through another rental agency. We were charged by Apartments.com $29.00 x2 for both my daughter as an individual applicant and parent as a co-sign applicant. We were told that this site operates as a self managed listing platform and they cannot ensure that all of the properties on the network are currently available. They employ an Ad Freshness period to ensure that ads will not stay up indefinitely. The “Price and availability are subject to change” linage. Meanwhile you are paying for a site that may offer you nothing regardless of your time and efforts to apply and provide them business. Lucky for us, sites like Goldman Property Group, ZG rentals, and a few others all did refund our initial applications in our search for an apartment. Apartments.com on the other hand, even when so far as to offer us 9 additional submissions over 30 days to hunt for apartments after we told them we had committed to a lease already for a year with another rental agency. How nice of them. If I were you I would avoid this rental platform.